Privacy and Security
As your privacy is important to us, Sound Shop has prepared this privacy page so that you may better understand how your personal information is used in connection with Sound Shops online services. Please take the time to review this page and contact us at sales@soundshop.com.au with any questions or concerns.
This Statement of Privacy & Security applies to Soundshops website, customer telephone surveys, product registration cards and customer support helpdesk communications and governs data collection and usage at Soundshops.com.au and all soundshop services. Sound Shop provides a general audience web site. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy & Security.
Collection of your Personal Information
Sound Shop may ask you to register and provide personal information in certain instances, such as when you purchase products from the Specialty Store, register new products, enter a contest or sweepstakes or sign into a page that requires authorization. Sound Shop may also collect financial information to bill you for products and services that you purchased online.
This personal information may include your name, e-mail address, user ID, address and telephone number. Sound & Image may also collect demographic information, such as your age, gender, postal code, education level, household income, preferences, interests, favorites and whether you are a personal or business user.
Collection of Other Information
System Configuration Information
Sound Shop may automatically collect on our server logs certain information about your computer hardware and software when you visit our Web site. This information may include: your IP address, cookie information, globally unique identifier system, operating system, description of any Sound Shop products connected and how such products are used, browser type, domain names, access times, service provider and referring Web site addresses. This information is used by Sound Shop to monitor the operation of our Web site and online services and the use of its products, to maintain quality of the service, and to provide general statistics regarding use of our products and our Web site.
Tracking of Web Site Usage
Sound Shop also tracks the usage of visitors to our Web site, including the URL of the visitor's previous Web site and when they exit our Web site. Sound Shop also keeps track of the pages our customers visit within our Web site and any transaction details (downloads, orders, requests or referrals) in order to determine what Sound Shop products, information and services are the most popular. This data may also used by Sound Shop to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area. Sound Shop may use various technologies to track trends in the use of our website or online services, including session cookies and GUIDs. These allow us to track how consumers interact with foxL online and only with your permission this information may be tied to your personal information to help us tailor communication to you.
Use of Your Information
With your express permission, Sound Shop may collect, integrate and use this personal and other information to help you quickly find software, services or information on SoundShop.com.au, to help us create Web site content and other services most relevant to you and to alert you to product upgrades, special offers, newsletters, updated information and other new services from Sound Shop. When Sound Shop receives information about your session or about you, we may use it for research or to improve our site and the services we offer you. We may also use this information from time to time to monitor the technical functions of our servers and site. Sound Shop uses this information to communicate with you only after you give your express permission for such communication. Sound & Image does not share this information with any third parties, except with your consent or as described below.
If you choose not to register and provide this information, you can still use most of Sound Shop services. Unfortunately, you will not be able to access areas that may require registration.
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